FAQ - Frequently Asked Questions

Once you have successfully registered and paid, you will need to create a username and password, which then allows you to login and start creating your Remembrance page. For more information see 'How it Works'

Your One2Remember Remembrance pages are made up of easy-to-use templates that include a biography page, a family-link page and a picture gallery. You can add as much or as little information as you like and edit whenever you want.

The size of the images you upload onto your pages must be less than 3MB. Larger images will increase the download time of your pages.

Anyone who has your Remembrance page address i.e. www.one2remember.com/1 or QR code, will be able to view your page. Only persons who have the login details can login and change the content of your profile e.g. photographs, text and be able to approve message from people viewing your page. Please keep your username and password secure and private. See the Website Disclaimer and Terms & Conditions for more info.

It is your responsibility to keep your username and password secure and private. See the Website Disclaimer and Terms & Conditions for more info.

Your Remembrance page(s) on One2Remember are permanent and you decide when to delete the information from the website. (One2Remember reserves the right to remove your content and disable your account when the Terms and Conditions are not complied with - see Terms & Conditions)

On successful purchase you will be sent the electronic version of the QR code. The QR code sticker will be posted to you the within a week of purchase (orders are sent once a week) and you should receive it within 3 - 5 working days of posting.

Using your built-in bar code reader application on your smartphone, simply point the phone at the QR code and the Remembrance page will be displayed.

The permanent adhesive sticker with your unique QR code and web address can be attached to headstones, memorial walls, memorial benches, plaques or any type of monument or place of remembrance. The surface that you apply the QR code needs to be smooth for maximum adhesion.

The QR code is silk-screened onto the highest quality non-shrink vinyl available. Only UV stabilised inks are used and a coating of protective varnish has been added to withstand optimum protection against the elements.

Yes, the QR stickers are made from special materials that withstand the heat of the glaring sun in summer, as well as freezing conditions in winter. The stickers are water-resistant and, correctly applied, will withstand the harshest weather conditions.

If for some reason your QR sticker is damaged or lost, we will replace it. The first replacement will be made at no cost to you - additional QR stickers can be ordered and will be quoted for on request.